Ursinus College Facilities Services

Quick Links

-Purchasing

    Forms

    Policies

-Service Request

Problems viewing our website?  Send us your comments & concerns.

Student Services • Telephone Guide • Mail Services • Business Office • Purchasing • Student Employment • Copy Center • Vehicle Services

Telephone Guide

Each dormitory room  is provided with a telephone connection to the campus telephone system. PhoneMail, free unlimited local calling capabilities, and long distance calling initiated by using a PIN number issued by STC services are included in this system. Call waiting is also an option you may request if you desire.  Remember, when dialing another campus telephone, use the 4 digit extension number only. Your call will be connected faster since you are not dialing out of the campus system.

The College has a high speed data port for each student in the residence halls providing full Internet and e-mail service. Contact the computing department for information with your connectivity questions.

Free Dialing Area for 409, 289, and 762 Exchanges

215 AREA CODE
Green Lane, Harleysville, Lansdale, North Wales, and Souderton

610 AREA CODE
Collegeville, Centerpoint, Conshohocken, Norristown, King of Prussia, Trooper, Phoenixville, Pottstown, Royersford, Schwenksville, and Valley Forge.

Quick Reference Guide for Single Line Analog Telephone

Before dialing always make sure you have a dial tone, it means the system is ready to process your call.

Making an Internal On Campus Call:

1. Lift the receiver.

2. Listen for dial tone.

3. If you are calling another residence hall on campus, dial the last 4 digits of the phone number (except when calling 942 Main Street, 944 Main Street, and Clamer Hall.  Use the procedure for dialing local calls when calling these residences).

Making a (local) external call, within your free dialing area:
Remember when making any local calls, you must use the correct area code for the call to be completed.

1. Lift the receiver.

2. Listen for the dial tone.

3. Dial 9.

4. Listen for the dial tone.

5. Dial the external number.

Transferring calls to another extension.
(To hookflash, depress the disconnect button momentarily and listen for dial tone. Note: Holding the hookswitch down for more than 1 second can disconnect your call.)

1. Hookflash.

2. Listen for the pulse dial tones.

3. Dial the extension number.

4. Announce the caller.

5. Hang up.  To reconnect to the original caller if the line is busy or unanswered, hookflash.  The call will be returned.

Station Speed Dialing

Station speed will allow you to program on your phone, up to 10 frequently called number sequences, up to 22 digits long.

Setting up or changing a station speed code:

1. Lift the receiver.

2. Listen for dial tone.

3. Dial #3

4. Listen for the confirmation tone.

5. Dial the station speed code (0 through 9).

6. Dial the telephone number.

7. Hang up.

Placing a Station Speed Number call:

1. Lift the receiver.

2. Listen for the dial tone.

3. Dial #3 and the station speed code for the call you wish to place.

Guide for Phone Mail Users

Your direct access number is 3625 from a campus phone. It is (610)409-3625 from off campus.  Your default password is 111. However, it is advisable to change it to protect the privacy of your PhoneMail box.

Accessing Your Mailbox:

1. Dial your direct access number.

2. Dial your mailbox ID number, followed by #.

3. Dial your password, followed by #.

Listening to Your Messages:
A broken dial tone indicates that you have messages in your PhoneMail box.

1. Access your PhoneMail mailbox (see above).

2. Press 3 to listen to your messages.

Stopping a Message While listening to a message, press:

Saving, Deleting and Replaying Messages After you listen to a message, press:

To send an answer to the message sender, press:

Changing PhoneMail Options

Recording or Changing your Personal Greeting
To record or change your personal greeting, follow these steps:

1. Access your mailbox, then press 8 for answering options.

2. Press 1 for personal greeting.

3. Press 1 again and record your greeting.

4. While you are recording your greeting, you can:

5. Press *, # when you complete recording.

- Press 7, 3  to replay what you just recorded, or press 6, 1 to delete and rerecord.

Changing your Password:
To Change your password, follow these steps:

1. Access your mailbox.

2. Press 9 for mailbox options.

3. Press 3 to change your password.

4. Enter your new password, then press #.

Recording Your Name:
To record your name for use within PhoneMail, follow these steps:

1. Access your mailbox.

2. Press 8 for answering options.

3. Press 4 for recorded name.

4. Press 1 and record your name.

5. Press *, # when you complete recording.

Leaving PhoneMail:

1. Hang up when you finish using PhoneMail or Press 7, 6 to log off the PhoneMail system.

To Leave a Message when PhoneMail Answers

Please wait for the tone, then leave your message. You can press 1 to skip the greeting of the person you called and go directly to the tone. Then hang up.

Handy Direct Dial Directory***

 *** When dialing from a campus extension, you may reach these numbers by dialing the last 4 digits of the number.

For problems or questions concerning telephone operation or PhoneMail, call James Tiggett at X2343. If you get PhoneMail when you call, please leave a detailed message describing your problem. Don't forget to include your name, dorm, room number, and telephone number.

A Few Off Campus Numbers

(For a complete listing of area restaurants, malls, theaters, etc., please consult the Student Handbook)

Last modified: 03/04/08                        Contact us: (610) 409-3000, ext. 2247 or lrobb@ursinus.edu Mon-Fri 8am-4:30pm